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Welcome To Automat-it

EMEA Startups’ Fastest Growing AWS Partner

At Automat-it, we value the unique contributions of each team member. We prioritize not only the unique needs of our customers but also the growth and satisfaction of our employees. While our technological expertise and innovation are unparalleled, we understand that it’s our people who truly elevate us.

Here, you’ll have the opportunity to learn, experiment, and innovate, all while being supported by the necessary resources and encouragement. If you’re fueled by passion and driven to pursue excellence, Automat-it is the ideal destination for you to thrive and make a meaningful impact in the dynamic world of cloud technology. Come as you are, and discover the endless possibilities of being part of our dynamic team!

Sound good? Join us!

IT Specialist

Ukraine · Full-time · Middle

About The Position

Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.


Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.d your professional expertise and make a significant impact.


We’re looking for an IT Specialist to provide technical assistance and troubleshooting for end-users.

Manage and support the organization's technology infrastructure, including applications and SaaS platforms.


📍 Work location - hybrid from Lviv

Responsibilities

  • Responsible for installing, configuring, and troubleshooting software and hardware. Handle the daily operations and oversee the onboarding process for new users, which includes setting up new hardware, environments, accounts, and application integrations.
  • Develop Python scripts to automate IT tasks.
  • Configure, install and maintain all office technical equipment, including laptops, printers, monitors, multimedia devices, networks, and other IT peripherals. Additionally, manage the company’s inventory.
  • Implement and enforce corporate information security practices and technologies.
  • Effectively communicate system status, changes, and updates to internal stakeholders and management.
  • Build and maintain our IT knowledge base.

Requirements

  • 2+ years experience in IT administration and support or similar roles from small to medium-sized global companies
  • Experience with macOS and Windows operating systems
  • Experience in hardware and software troubleshooting (macOS & Windows)
  • Experience with scripting (Bash, Python) is a must
  • In-depth experience with IT infrastructures, Networks, and Cloud technologies (AWS preferably).
  • Experience with Google Workspace, Atlassian, Slack administration
  • Experience supporting services such as multimedia (Google Meet, Zoom, MS Teams).
  • Experience with SAML and SSO environments (Okta or OneLogin).
  • Problem solver and willing to provide the best service with empathy and patience.
  • Excellent communication skills in English, written and verbal.
  • Good knowledge of Linux (Debian-based or/and RedHat-based) - advantage.
  • Knowledge of MDM solutions such as Jamf - advantage 
  • Experience in developing internal user manuals, policies, and documentation - advantage 


Automat-it is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that cultivating a diverse workforce is crucial to our success. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.


#LI-Hybrid #LI-AIT

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Meet One Of Our A-Team

Joining Automat-it means becoming part of an exceptional international culture, whether you’re working from one of our offices or remotely. With a presence in 4 offices spanning 9 countries, we’ve formed a truly global team that thrives on diversity. Our workforce comes from a multitude of backgrounds, and we not only embrace but celebrate this diversity across all our offices worldwide.

Oleskii Bebych is a little competitive… with himself. He is an AWS Ambassador, AWS Community Builder (Security and Identity), has an AWS Golden Jacket, AWS Black Belt Pilot – Containers, and has an impressive 12 AWS certificates… so far. He participates in AWS competency programs and develops AWS partnerships.

He writes posts for the company’s tech blog and conducts webinars. He participates in well-architected reviews and leads strategic projects that improve delivery results and helps in the presale.

His favorite thing about Automat-it is the international training seminars with super smart people he collaborates with.

Our Values

Customer Obsession

Professionalism

Think Big

Ownership

Collaboration

Sound good? We’re hiring! Join our team!

Global Culture, Events & Education

Joining our team means immersing yourself in a rich tapestry of global experiences. We believe in investing in our team members’ growth and success. From international events that showcase the latest trends and innovations to continuous world-class training and education programs, and engaging mentorship programs, we provide unparalleled opportunities with a wealth of resources, tools, techniques, play-books and support to fuel your career advancement.