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At Automat-it, we value the unique contributions of each team member. We prioritize not only the unique needs of our customers but also the growth and satisfaction of our employees. While our technological expertise and innovation are unparalleled, we understand that it’s our people who truly elevate us.

Here, you’ll have the opportunity to learn, experiment, and innovate, all while being supported by the necessary resources and encouragement. If you’re fueled by passion and driven to pursue excellence, Automat-it is the ideal destination for you to thrive and make a meaningful impact in the dynamic world of cloud technology. Come as you are, and discover the endless possibilities of being part of our dynamic team!

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NOC Engineer

Ukraine · Full-time · Junior

About The Position

Automat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness.

Automat-it operates in more than seven countries across EMEA. We provide a dynamic environment where you can expand your professional expertise and make a significant impact.

We are looking for an NOC engineer 24/7 to join our team.

Responsibilities

Respond to incidents according to playbooks
24/7 customer support (8 hours long shifts)
Network, Infrastructure, Applications monitoring, and issues troubleshooting
Metrics, Alerts, and Incidents analytics to finetune algorithms and thresholds
Maintaining and documenting monitoring solutions
Contribution to infrastructure automation and internal NOC tools development

Requirements

At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
Hands-on AWS cloud experience
Confident Linux OS knowledge
Network troubleshooting and configuration
GIT and scripting skills with either Python or Bash
Web applications architecture understanding
Monitoring tools (Prometheus, Cloudwatch, etc.) and principles
Upper-intermediate English language proficiency
Great customer service and confident business communication skills
Strong troubleshooting and problem-solving skills, drive to prevent incidents
Be innovative, learn new tools and best practices
IaaC: CloudFormation, Terraform knowledge - advantage
CI/CD: Jenkins, ArgoCD - advantage
Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

We offer:

An opportunity to work in a community of Cloud infrastructure professionals: 60+ DevOps engineers (senior, middle level), Solution Architects, MLOps and FinOps engineers, tech management team, and NOC 24/7 team (on calls)
If you need a co-working place with 100% backup (internet, electricity, heating + shelters) — we have free places in Kyiv and Lviv (all expenses fully paid by the company)
Laptop for work, additional equipment if needed
20 paid working days off, unlimited paid sick leave
Medical insurance
Referral program — enjoy cooperation with your colleagues and get a bonus
Compensation for sports and English courses
Free internal English courses
Company events, team buildings, birthday and special occasions gifts

Automat-it is committed to fostering a workplace that promotes equal opportunities for all. We firmly believe that fostering a diverse workforce is crucial to our success. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.

#LI-Hybrid #LI-AIT

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Meet One Of Our A-Team

Joining Automat-it means becoming part of an exceptional international culture, whether you’re working from one of our offices or remotely. With a presence in 4 offices spanning 9 countries, we’ve formed a truly global team that thrives on diversity. Our workforce comes from a multitude of backgrounds, and we not only embrace but celebrate this diversity across all our offices worldwide.

Oleskii Bebych is a little competitive… with himself. He is an AWS Ambassador, AWS Community Builder (Security and Identity), has an AWS Golden Jacket, AWS Black Belt Pilot – Containers, and has an impressive 12 AWS certificates… so far. He participates in AWS competency programs and develops AWS partnerships.

He writes posts for the company’s tech blog and conducts webinars. He participates in well-architected reviews and leads strategic projects that improve delivery results and helps in the presale.

His favorite thing about Automat-it is the international training seminars with super smart people he collaborates with.

Our Values

Customer Obsession

Professionalism

Think Big

Ownership

Collaboration

Sound good? We’re hiring! Join our team!

Global Culture, Events & Education

Joining our team means immersing yourself in a rich tapestry of global experiences. We believe in investing in our team members’ growth and success. From international events that showcase the latest trends and innovations to continuous world-class training and education programs, and engaging mentorship programs, we provide unparalleled opportunities with a wealth of resources, tools, techniques, play-books and support to fuel your career advancement.