Account Manager Team Lead
About The Position
Automat-it is an all-in AWS Premier Partner and Managed Services Provider specializing in the startup ecosystem. With over 800 customers and 500+ AWS certifications, Automat-it brings hands-on expertise in AI, DevOps, and FinOps to empower fast-paced startups to grow, deliver & win. Our customers save significant time-to-market and optimize their cloud performance and costs.
We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech.
We are looking for an Account Manager Team Lead to drive Automat-itโs growth across the Israeli market, with a strong emphasis on expanding existing customer relationships while identifying new opportunities within the current client base. In this role, you will lead and mentor the Israeli Account Management team, owning both their performance and professional development. You will manage a portfolio of key accounts with a personal revenue target, while also being responsible for the teamโs overall retention, expansion, and customer success metrics.
๐ Work location - hybrid from Tel Aviv
If you are interested in this opportunity, please submit your CV in English.
Key Responsibilities
- Lead and mentor a team of Account Executives - setting clear performance expectations, running regular 1:1s, and supporting individual development plans.
- Define and drive the team's sales strategy, including territory planning, pipeline management, and playbook development.
- Identify skill gaps and build structured programs to scale team capabilities - through coaching, training, and knowledge sharing.
- Set team targets and track performance against KPIs, stepping in with hands-on support where needed.
- Foster a high-performance culture built on accountability, collaboration, and continuous improvement.
- Partner with Sales leadership to shape go-to-market approaches and feed field insights back into strategy.
- Recruit, onboard, and ramp new team members, ensuring they're set up for success from day one.
- Identify Cost Optimization, upsell, cross-sell, and renewal opportunities, and the need for a Dedicated DevOps or FinOps service.
- Oversee a portfolio of assigned customers, develop new business from existing clients, and meet sales goals.
- Onboard new customers and guide them through onboarding, ensuring a smooth transition to our product or service. Provide training and resources to help them get started effectively.
- Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives and proactively engage with them to understand their evolving needs, challenges, and goals.
- Gather customers feedback on their experiences and needs. Relay this feedback to internal teams for continuous improvement.
- Encourage satisfied customers to become advocates by participating in case studies, testimonials, or referrals.
- Maintain and develop strategic vendor relations with AWS.
- Regularly attend business events and conferences to promote and educate prospective clients on the benefits of Automat-it.
Requirements
- 5+ years of experience in Customer Success, Customer Engineering, or Account Management roles in a B2B SaaS company (prior team lead, manager, or mentoring experience)
- 2+ years of experience in sales of complex public cloud, like AWS/GCP/Azure
- A proven, successful track record of generating revenue and closing business
- Experience working with or at startups/ISV companies
- In-depth experience with selling and supporting AWS services
- Demonstrated ability to engage and influence C-level executives
- Excellent written and verbal communication skills in English and Hebrew
- Excellent presentation and organizational skills
- Ability to work in a fast-paced environment
- Working experience with Salesforce or Hubspot - advantage
- AWS cloud certificated - advantage
- Knowledge or experience in FinOps - an advantage
What Success Looks Like in Year One
- Success in your first year means thriving as both an Account Manager and a team lead.
- You consistently grow and retain a portfolio of customers, build a strong expansion pipeline, and meet or exceed your individual targets while owning the full account lifecycle.
- As a leader, you establish clear team cadences, coach on account growth and customer engagement, and ensure each Account Manager is on track to achieve retention and expansion goals.
Why join Automat-it?
- Be part of a fast-growing company making a real impact
- Work with a top AWS Partner and cutting-edge technology
- Thrive in a fast-paced, dynamic environment
- Grow your career with clear progression opportunities
- Enjoy a collaborative, supportive company culture
- Continuously develop with access to the latest learning
Automat-it is committed to fostering a workplace that promotes equal opportunities for all and believes that a diverse workforce is crucial to our success. Our recruitment decisions are based on your experience and skills, recognizing the value you bring to our team.
#LI-Hybrid #LI-AIT
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